Location
San Antonio, Texas, United States
Type
Full-time
Job Description
Employer: Penske WMS Analyst Position Summary: The Warehouse Management Systems (WMS) Analyst I serves as the on-site liaison between the operations management team and the Information Technology team. The WMS Analyst has solutions delivery responsibility on multiple complex projects/initiatives, leads the on-site configuration of the Warehouse Management System, and provides first tier support to the Distribution Center management team. Schedule: Monday - Friday 8am- 4:30pm Major Responsibilities: - Analyze and extract data. - Provide technical leadership on the team to assist with support and capital project work. - Works with management and supervision to ensure proper adoption and utilization of technology solutions. - Mentor and educate junior-senior members of the staff to level skill set. - Form working relationships with external vendors, operations and IT team members. - Document and communicate problem resolutions. - Keep up-to-date on current issues across the JDA - WMS environment. - Develop proactive efforts to improve overall environment stability and ease of support. - Work with cross-functional support groups to resolve JDA-WMS related issues and specify enhancements. - Various office and administrative duties, which may include data tracking, cycle counts, audit counts, and generating reports. - Audit of counts conducted by others. - Serve as primary support point for all end users issues/questions. - Monitor operations & read traces (snapshot of data). - Respond to service tickets (i.e. user access requests, system issues) - Educating end users with regard to functionality of the technology on site - Providing excellent customer service to internal and external customers. - Other projects as assigned by the manager. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and supply chain management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics [https://www.penskelogistics.com/] to learn more.
Requirements
Candidates must have a bachelor's degree or equivalent experience and at least one year of experience with a Warehouse Management System. Strong analytical, communication, and troubleshooting skills are required to support distribution center operations.