Location
Stoughton, Wisconsin, United States
Type
Full-time
Job Description
Employer: Stoughton Trailers, LLC Essential Duties and Responsibilities * Work in environments including adverse conditions such as cold, snow, rain or heat * Interact and communicate with customers via telephone, email and/or in person in a polite and courteous way * Customer service focused, represent a professional image regarding pick-up and any delivery problems. * Direct emergency vehicles and handle communication for emergencies when necessary * Complete a daily shift log and pass down information at end of shift to Security Guard * Perform trailer security exit checklist with Carrier Driver and store electronically with the Bill of Lading (BOL) * Submit Quality Issue notifications to Quality Department * Completes daily shift log by recording customer interactions and transactions, recording details of inquiries, complaints and comments as well as action taken in neat and legible hand writing * Records, documents and perform data entry for trailer moves * Maintain inventory/location records of finished goods and other trailers as needed * Escalates unresolved issues to supervisor * Register visitors and direct to entry points * Answering internal and external calls * Ability to multitask in a fast-paced environment * Read and interpret documents and instructions * Perform and complete Vehicle Daily Inspection checklist on assigned vehicle * Perform all assigned tasks in a safe, efficient, timely, accurate and highly productive manner according to company policy. * Contribute to the team effort to produce a quality product. * Attend scheduled work hours on a regular and timely basis. Maintain good attendance. * Ability to work overtime. * Ensure the safety of others near moving vehicles. * Maintain key and equipment list * Additional duties include, but not limited to filing, records retention, document copying and scanning, paperwork distribution, etc. * Ability to follow Company policies and procedures * Perform other duties assigned required by the Company Work Schedule: * Monday through Friday 7am-3:00pm Above is a list of the most important responsibilities and functions, which are essential to the position. Employees must be able to perform these essential functions satisfactorily with or without a reasonable accommodation. Accommodations will be evaluated and provided to eligible employees on a case by case basis, depending on the employee's medical restrictions, work availability, the nature of the position, the position's essential functions and other relevant factors. Qualifications * Education: High School Diploma, GED, or technical school education and at least 2 years of related experience in a manufacturing environment * Licenses/Certifications: * Valid Driver’s License * Knowledge, Skills, & Abilities: * Safe driving skills and good driving record. * Fluency in English language. * Ability to work alone and unsupervised. * Ability to organize and prioritize time to balance conflicting demands. * Ability to operate two-way and emergency radio systems. * Core Competencies: * Self-motivated * Driven * Positive attitude
Requirements
Candidates must have a high school diploma or GED and at least two years of related experience in a manufacturing environment. A valid driver's license and the ability to operate radio systems are required.