Location
SeaTac, Washington, United States
Type
Full-time
Pay
$25–$30 / hour
Job Description
Employer: NNR Global Logistics USA Inc. JOB SUMMARY Responsible for coordinating the export/import/logistical operational activities of the branch office maintaining competitiveness. Handle and coordinate customer demands maintaining a high level of excellence in customer service and operations. Duties & Functions Essential: • Generate air and ocean bills of lading and supporting export shipment documentation to ensure freight can be processed and efficiently exported. • Contact trucking companies to arrange for pickup of customer’s freight. Contact air and ocean carriers to book export shipments and close consolidations. • Review procedures and implement TSA safety regulations as developed by the Head Office. • Arrange for import documentation pickup at the airlines. Review immediate Transport documents for US Customs and relay arrival information. • Contact outside Customs Brokers to coordinate that import freight is cleared in a timely manner. • Correspond with NNR Japan and other overseas agents. • Provide internal and external customers with quotations and generate proposals for the sales staff. • Contact present customers who have not shipped regularly to determine shipping status. • Conduct telephone sales to prospective customers. • Contact customers following sales to ensure ongoing customer satisfaction, provide flight details, maintain and review letters of credit and resolve any complaints. Assist with the collection of customer accounts. • Completing light warehouse work including operating a forklift. • Receive freight in warehouse and perform TSA safety checks. Prepare and label freight for export. • Responsible for devanning and loading sea freight containers, building of pallets and ULD’s including Main Deck Pallets if applicable. • Maintain client inventory, on hand notices and handle pick & pack as determined by 3PL customer requirements. • Perform other duties as requested by management. QUALIFICATION STANDARDS Education & Experience: • Minimum requirement High School diploma or GED. • Familiar with international freight forwarding operations both Air and Ocean. • Proficient with Microsoft Office applications. • Forklift safety certification. Successfully passed TSA training. • Certified to handle Dangerous Goods when receiving, storing, handling, or releasing freight. • Ability to use basic math skills to calculate freight, storage, duty and other charges. Physical requirements: • Flexible and long hours sometimes required. • Medium/Heavy work - Exerting up to 65 pounds of force occasionally, frequently and/or constantly to lift, carry, push, pull or otherwise move objects.
Requirements
Candidates must have a high school diploma or GED and experience in international freight forwarding. Essential certifications include forklift safety, TSA training, and dangerous goods handling.