Location
Highland Heights, Ohio, United States
Type
Full-time
Job Description
Employer: Flexjet Join a global leader in private aviation, offering access to an ultramodern fleet of private aircraft through fractional ownership, leasing and jet cards. Together, our employees in North America and Europe work to provide Flexjet aircraft Owners with the finest experience in premium private jet travel. Flexjet is currently seeking a Hotel Logistics Coordinator to join our Logistics team. The Hotel Logistics Coordinator is responsible for working closely with the Scheduling Department to ensure crewmembers are provided appropriate lodging and ground transportation as needed during their duty times. Responsibilities Confirm hotel accommodations as designated by the Standard Operating Procedures Arrange ground transportation if necessary Answer crewmember questions and requests via e-mail/phone Complete invoice approval and coding Update daily spreadsheets and reporting documents as needed Complete miscellaneous projects assigned by supervisor Responsible for completing necessary research and providing solutions to crewmembers that communicate and/or inquire about Logistics related issues Other duties and responsibilities as assigned by manager Qualifications EDUCATION & EXPERIENCE High School Diploma or equivalent; 1-3 years experience in the hotel/travel industry; previous customer service experience; equivalent combination of education and/or experience REQUIRED SKILLS Candidate should work well in a fast-paced environment and be flexible to the changing needs of the business Must be detail oriented and able to work productively independently or within a team Excellent oral/written communication and problem resolution skills are required Successful candidate will maintain a high level of professionalism while multi-tasking in a fast paced environment Proficiency with Microsoft software applications and the aptitude to learn company specific software Must have excellent analytical skills Have a high level of professionalism and the ability to interact with all levels of leadership Flexjet is a 365/24/7 operation and candidate must be willing to work nights, weekends, and holidays as the needs of the business required Flexjet is an equal-opportunity employer. We aim to choose individuals who have the highest integrity; those who personify genuine concern for customers and fellow employees alike. More than anything, we look for individuals who grasp the importance of trust in an employer/employee relationship.
Requirements
Candidates must have a high school diploma or equivalent and 1-3 years of experience in the hotel or travel industry. Strong communication, analytical, and multi-tasking skills are required, along with the flexibility to work nights, weekends, and holidays.